Click on one of the people below to find out more information.

  • Bill Wilsie
    Parts & Service Director, 30 Year Employee.
    817-287-5288

    I have enjoyed many years in the Hurst area after graduating from Richland High School in North Richland Hills many years ago.  Almost 30 years with Freeman Auto Group,  20 years of that has been helping our Toyota customers with their parts and service needs.  Always a pleasure to see several generations of families loyal to Freeman Toyota and our wonderful team.

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  • Mitch Congdon
    Service Operations

    Mitch has 30 years of automotive experience.   He has overseen multiple stores for corporate groups as well as family-owned groups.  His father was in the military, and he grew up in Budapest, London, Palo Alto, Chicago, Virginia, Milwaukee, Dallas, Scottsdale, Washington DC, Princeton and Boston.   Having traveled the world, he has forgotten as many languages as he knows.  He has a bachelor's degree from James Madison University.  He has over 35 years of extreme sports including snow skiing and solo rock climbing.

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  • Dusty Jager
    Service Manager

    Dusty has been in the automotive business for 20 years.  He has run service departments in multiple states.   He started as a technician, so he has a very strong technical background coupled with his background in customer service.  Dusty has a passion for car racing and builds race cars in his spare time.  He recently moved from Arizona to oversee our service department.

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  • Elizabeth Soward
    Service Drive Manager, 8 Year Employee
    817-287-5264

    My name is Elizabeth, and I am the Service Drive Manager here at Freeman Toyota.  When I was a senior in high school, I started my career in the automotive industry at a local Chevrolet store.  Fast forward 19 years and I am grateful to call Freeman my home. Throughout my 8 years here, I have had the privilege of working alongside the most genuine and honest people.  Our goal is to give you a great experience and provide you with exceptional service to keep your vehicle operating at its best. 

    When I'm not working, I enjoy being a mom and wife, reading a good book, eating good food, and exercising to do my best to cancel that last part out.

    Click HERE to see how my customers rate me.

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  • Shawn Harber
    Service Drive Manager
    817-589-9000

    Hey, I'm a 38-year-old sports enthusiast from Salem, Oregon. I'm a proud parent of three amazing kids and happily married to my wife. I have a strong passion for basketball and enjoy playing and watching various sports in my free time. It's always great to stay active and involved in the sports community!

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  • Tim Farrand
    Service Advisor, 15 Year Employee
    817-287-5291

    Welcome to Freeman Toyota whether it is your 1st time or as one of our many returning satisfied family members.

    As a certified Toyota advisor, it is my goal to not only give exceptional service but to also keep your Toyota properly
    maintained with safety in mind for your entire family. I can assure you with my 15year plus experience in the automotive
    service industry that if I do not have an answer, I will do my best to find the correct answer. Servicing you and your 
    Toyota is top priority.
    Call or email anytime to set up your next exceptional experience.

    Have fun and learn something everyday so it is not a day you missed.

    Click HERE to see how my customers rate me.

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  • Kyndal Stedman
    Service Advisor
    817-287-5260

    Hi y'all. My name is Kyndal Stedman. I have worked in the automotive industry for over 7 years. I just recently joined the Freeman family, and I m so excited to be part of it. My goal is to provide the best customer service. Answering any questions that you may have when it comes to your vehicle needs.

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  • Peter Stevenson
    Service Advisor
    817-287-5334

    Hello, my name is Peter Stevenson, and I started in the automotive industry at age 19 as a service department porter moving cars around the shop. Excellent customer service is my goal, and I enjoy helping and meeting new customers daily. On days I am not at the shop, I spend my time with my beautiful wife and my wonderful son doing family things.

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  • Malorie Williams
    Service Advisor, 11 Year Employee
    817-287-5261

    Hey! My name is Malorie Williams, I was born and raised in Dallas, Texas. I have been in the car dealership business for 11 years, and all of those have been with the Freeman corporation. I started at Freeman Honda after about a year and a half I was welcomed into the Toyota family. I enjoy the family atmosphere and all the friendly employees! I have made a lot of great friendships through the years, not only with employees but customers as well. We take pride in our customer service and making customers feel right at home! 
    Malorie Williams

    Click HERE to see how my customers rate me.

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  • Steve Curry
    Service Advisor
    817-287-5289

    Steve has 20 plus years of auto experience and has been with the Freeman Group in multiple capacities for 18 years.  During his off time, he enjoys golf, BBQ, camping and hunting.  He was born and raised in DFW.  Steve's has many loyal customers that drive a long distance just to see him.   With top notch customer service scores… you can see why!

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  • Kat White
    Service Advisor
    817-287-5263

    Professional with a background in dance and a strong commitment to animal welfare. Fueled by a dedication to excellence and a love for cars.


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  • Elvir Bajric
    Service Advisor
    817-287-5410

    Proud dad cheering on my 10-year-old athlete, sharing the love for sports together, enjoying outdoor adventures, and if we are not outdoors then you can find us gaming indoors.


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  • Lonnie Contreras
    Service Advisor
    817-287-5223

    Hi, my name is Lonnie. I am a customer focused service advisor with a strong track record in customer problem solving. I specialize in delivering efficient solutions and building positive client relationships for optimal service department success.
    I look forward to serving you

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  • Bailey Berta
    Service Advisor
    817-287-5262

    I'm Bailey, a 26-year-old family man with two kids and a loving wife. I enjoy watching sports in my free time.

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  • Trey Pierce
    Service Advisor
    817-287-5330

    My goal is to deliver a great experience for you so that you feel great every time you look at your car and know that you and your family are safe and taken care of. Book your next appointment now and ask for Trey.


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  • Ashley Morales
    Service Advisor

    Hi, I'm Ashley Morales! With almost a decade of experience in the automotive industry, I've had the opportunity to learn and grow in this field. Originally from NYC, I've been calling Texas home for the past two years. I'm passionate about improving myself every day so I can be a reliable resource for my clients and a positive asset to any team. When I'm not working, I love to get creative in the kitchen, trying out new recipes and cooking up something delicious!


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  • Ben Thompson
    Service Advisor
    817-287-5265

    Hello! My name's Ben Thompson, and I'm thrilled to be serving the Freeman Toyota family. As a service advisor, I specialize in providing you with a seamless, stress-free experience that respects your time and exceeds your expectations. No matter what your Toyota may need, you can count on me to keep your vehicle in shape and your family safe, all while making you feel right at home.

    When I'm not here at the dealership, I stay inspired by making music, cooking, writing computer programs, and spending quality time with my family and friends.

    If you're in need of maintenance or repairs, or have any concerns about your vehicle's health, please don't hesitate to reach out to me! I'm always here to help.



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  • Armando Bhambra
    Service Advisor
    817-287-5298

    Hi y'all. My name is Armando. I have worked in the automotive industry for over 5 years. Outside of working I enjoy spending time with my beautiful wife and 3 lovely kids. I also help my community by coaching football for my son's team. While being here at Freeman my goal is to provide the best customer service. Answering any questions that you may have when it comes to your vehicle needs.
     
    Hola me llamo Armando. Llevo más de 5 años trabajando en la industria Automotriz. Fuera del trabajo, disfruto pasar tiempo con mi bella esposa y mis tres hijos. También ayudo a mi comunidad entrenando al equipo de fútbol americano de mi hijo. En Freeman, mi objetivo es brindar el mejor servicio al cliente, respondiendo a cualquier pregunta que puedan tener sobre sus necesidades vehiculares.

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  • James Wilhelm
    Service Advisor
    817-287-5290

    As a dedicated Toyota Service Advisor, I pride myself on delivering exceptional customer service while ensuring every vehicle is maintained to the highest standard. With a strong understanding of Toyota's service protocols, genuine parts, and maintenance schedules, I work closely with customers to provide transparent, timely, and reliable service recommendations.

    Whether it's routine maintenance or complex repairs, my goal is to make the service experience as smooth and stress-free as possible. Backed by industry training and a passion for automotive care, I serve as the trusted link between our technicians and Toyota drivers-helping every customer stay safe and confident on the road.

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  • Richie Heng
    Service Advisor
    817-287-5412

    My name is Richie Heng. Born and raised in Memphis, Tennessee until the age of 16. I ended up moving to Minnesota to advance my education and life experiences. I stayed in Minnesota up until I was 27 years old. Outside of work, I enjoy acting, dancing, and anything entertainment related. Aside from those hobbies, I have been working for Toyota since I was 18 years old as a Service Advisor. I've been a part of the Toyota family since then and have not looked back. Now, I've found myself still with Toyota here in Hurst, Texas at Freeman Toyota. I hope to inspire others and add more experiences to my life. My story is still being written. Thank you. 

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  • Rob Franklin
    Service Advisor
    817-287-5336

    Rob is a generational Toyota owner and has been a customer with the Freeman Family for more than 20 years.  He recently joined our Service Team after retiring as a firefighter with 25 years of service.  As a proud father, he appreciates a clever and especially a 'dad' joke.  His personal & professional values of serving others include work ethic, integrity, and teamwork.  Rob likes to often say: "Be good, do good. God bless, and Go B I L L S!"

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