Click on one of the people below to find out more information.

  • Bill Wilsie
    Parts & Service Director, 30 Year Employee.

    I have enjoyed many years in the Hurst area after graduating from Richland High School in North Richland Hills many years ago.  Almost 30 years with Freeman Auto Group,  20 years of that has been helping our Toyota customers with their parts and service needs.  Always a pleasure to see several generations of families loyal to Freeman Toyota and our wonderful team.

  • Tom Caranci
    Service Manager, 10 Year Employee

    I am very much a local guy. I have spent the past 40 years at a Toyota dealer and enjoyed the comradery with my fellow employees and have developed lifelong friendships with
    many customers who often seem more like family than business relationships. I started as a back counter parts person and occasional parts driver and have worked most positions at a dealership. I have spent the last 10 being the service manager here.

    Away from work I love spending time with my family and we spend as much time a possible enjoying the outdoors.

    Click HERE to see how my customers rate me.

  • Elizabeth Soward
    Service Drive Manager, 8 Year Employee

    My name is Elizabeth, and I am the Service Drive Manager here at Freeman Toyota.  When I was a senior in high school, I started my career in the automotive industry at a local Chevrolet store.  Fast forward 19 years and I am grateful to call Freeman my home. Throughout my 8 years here, I have had the privilege of working alongside the most genuine and honest people.  Our goal is to give you a great experience and provide you with exceptional service to keep your vehicle operating at its best. 

    When I'm not working, I enjoy being a mom and wife, reading a good book, eating good food, and exercising to do my best to cancel that last part out.

    Click HERE to see how my customers rate me.

  • Tim Farrand
    Service Advisor, 15 Year Employee

    Welcome to Freeman Toyota whether it is your 1st time or as one of our many returning satisfied family members.

    As a certified Toyota advisor, it is my goal to not only give exceptional service but to also keep your Toyota properly
    maintained with safety in mind for your entire family. I can assure you with my 15year plus experience in the automotive
    service industry that if I do not have an answer, I will do my best to find the correct answer. Servicing you and your 
    Toyota is top priority.
    Call or email anytime to set up your next exceptional experience.

    Have fun and learn something everyday so it is not a day you missed.

    Click HERE to see how my customers rate me.

  • Malorie Williams
    Service Advisor, 11 Year Employee

    Hey! My name is Malorie Williams, I was born and raised in Dallas, Texas. I have been in the car dealership business for 11 years, and all of those have been with the Freeman corporation. I started at Freeman Honda after about a year and a half I was welcomed into the Toyota family. I enjoy the family atmosphere and all the friendly employees! I have made a lot of great friendships through the years, not only with employees but customers as well. We take pride in our customer service and making customers feel right at home! 
    Malorie Williams

    Click HERE to see how my customers rate me.

  • Santos Flores
    Service Advisor

    My name is Santos Flores. I have been in the automotive industry since 2004. I am bilingual (English and Spanish) and I've enjoyed helping customers with their vehicle needs. My main goal is to provide them with truly exceptional customer service. I've worked for Freeman Toyota Service Department since 2019 and enjoy being part of the team. 

    Mi nombre es Santos Flores, he estado en la industria automotriz desde 2004. Soy bilingue (Español y inglés) y he disfrutado ayudando alos clientes con las necesidades de sus vehiculos, minprincipal objetivo es brindarles un servicio al cliente verdaderamente excepcional.He trabajado para el departamento de servicio de Freeman Toyota durante casi 2años y disfruto ser parte del equipo.
    Click HERE to see how my customers rate me.

  • Haley Shortnacy
    Service Advisor, 5 Year Employee

    Hi, I'm Haley. I've been a part of the Freeman family since 2016. I started out answering phone calls and scheduling service appointments in our Business Development Center. I went on to be the Warranty Administrator for a few years, and now I am happy to serve our customers as a Service Advisor.  I look forward to building a life-long friendship with you and providing excellent care for your vehicle. #comeseehaley

    Click HERE to see how my customers rate me.

  • Sydney Crosby
    Service Advisor, 2 Year Employee

    Hey, I'm Sydney Crosby…not the hockey player. I love being a service advisor here at Freeman Toyota.  I've been with the company for two years. My favorite part of the job is getting to chit-chat with my customers and really get to know them.  I like learning about them so I can customize their service to make their visit more enjoyable.

    Click HERE to see how my customers rate me.

  • Sergio Diaz
    Service Advisor

    I have been working in the auto industry for seven years. I started with Nissan and have been with Toyota for a year. I like to help customers in every way I can to make the right decision on their car's needs.
    Click HERE to see how my customers rate me.

  • Desmond Adger
    Service Advisor

    I'm Desmond Adger. Freeman Toyota has been part of my life for going on 12 years. I love my co-workers and customers who have become like family.  Every day I look forward to meeting new customers as well.  When I'm not at work, I love spending time on the water with my beautiful wife or going to visit my new grandbaby.

  • Charlene Gee
    Service advisor

    Hi! I'm Charlene. I am extremely energetic which makes it hard for me to not have a smile on my face. 🙂 I enjoy talking and getting to know my customers and fellow employees. I have worked for Freeman for almost two years and can't imagine being anywhere else. When I'm not at work I can be found off-roading with my family, cooking up a great meal for them, or vacationing all around.