The Freeman Customer 1st Pledge: Our Written Promise to Every DFW Buyer
The service here was what I call top notch. The whole process was smooth and easy.
Jovan R.
I very much appreciated their honesty and very straight forward approach.
Yunib H.
I have to be honest, I've never had a car buying experience go this well.
Aaron P.
Excellent customer service! I’ll definitely buy my next Toyota vehicle here! Courteous, knowledgeable and friendly!
Irma A H.
100% Committed To Your Satisfaction. Will Always Be Valued at Freeman.
Here at Freeman Toyota, our goal is simple. We want to make this your best car purchase ever.
It’s this mission to always exceed your expectations that has helped us grow into one of the largest and most successful Toyota dealers in the Metroplex.
However, despite our growth we are 100% committed to providing you the same personalized 'mom and pop' customer service that we did back when we first opened in 1952.
At Freeman, you will always be valued and our entire staff will work hard to deliver you a quality vehicle, at a great price, and with exceptional customer service.
Respectfully,
Dane Minor
General Manager, Freeman Toyota
Published June 1, 2026 · Updated June 18, 2026
Freeman Toyota in Hurst, TX serves the DFW Mid-Cities area. The Freeman Customer 1st Pledge is a written commitment signed by General Manager Dane Minor. It covers three core commitments: Honest, Easy, and Guaranteed.
Honest: What It Means in Practice
When you have questions, Freeman Toyota gives you straightforward and truthful answers. That means if you ask about pricing, you get the real number. If you ask whether a service is required or optional, you get the truth. The full pledge is signed by Dane Minor, General Manager, and is available at Freeman Customer 1st Pledge. The Honest commitment extends directly to how the service team communicates what's required vs optional. A written commitment with a named executive signing it is a meaningful difference.
Easy: A Buying Process Without Hassle or Pressure
Freeman Toyota's goal is to help you find the vehicle you want without hassle or pressure. Freeman Express is a fast, personalized buying process designed to make the paperwork and purchase as streamlined as possible. Freeman Toyota also offers vehicle delivery to your home or business. For first-time buyers, seniors, and buyers who are skeptical of the traditional dealership process, the Easy commitment makes a meaningful difference.
Guaranteed: Consistent, Transparent Pricing
You'll always receive highly competitive pricing and a great deal right away - that is the written commitment. Freeman Toyota has been family-owned and operated since 1952 - over 70 years serving the DFW Mid-Cities area. The dealership's reputation is not something that can be traded for a short-term advantage on a single transaction. For buyers in Hurst, Colleyville, Fort Worth, and the surrounding area who are comparing Toyota dealers, a dealership with that tenure and a written pledge signed by the current General Manager is a meaningfully different starting point.
Why This Pledge Matters for Your Purchase Decision
The Freeman Customer 1st Pledge is a written commitment available at Freeman Customer 1st Pledge with the General Manager's name on it. The pledge matters more when you're buying a vehicle with Toyota's documented reliability record. Come see the pledge in action at 204 NE Loop 820, Hurst, TX 76053, or read the full commitment at Freeman Customer 1st Pledge before you visit. Call (817) 241-5711.
The Freeman Customer 1st Pledge is a written commitment signed by General Manager Dane Minor. It covers three commitments: Honest (straight answers to every question), Easy (no hassle or pressure buying process), and Guaranteed (consistent, transparent pricing).
Freeman Toyota in Hurst, TX publishes the Customer 1st Pledge at Freeman Customer 1st Pledge — a written commitment signed by the General Manager covering honest pricing, no-pressure buying, and consistent deal terms.
Yes. The Easy commitment in the Freeman Customer 1st Pledge covers a no-hassle, no-pressure experience including Freeman Express for a fast purchase process, and the option for vehicle delivery to your home or business.
Freeman Toyota has been family-owned and operated since 1952 — over 70 years serving the DFW Mid-Cities area including Hurst, Euless, Bedford, Grapevine, Colleyville, and Fort Worth.
The full Freeman Customer 1st Pledge is available at Freeman Customer 1st Pledge. It is signed by General Manager Dane Minor and covers the dealership’s Honest, Easy, and Guaranteed commitments to every buyer.
You will always receive highly competitive pricing and a great deal right away — no waiting, no back-and-forth, no fees that appear at the end. It is part of the written pledge signed by General Manager Dane Minor.
What Our Recent Customers Say
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